FAQs

What payment methods do you accept?

bm audioworks accepts Visa, MasterCard, American Express and Discover credit cards, as well as Visa Debit cards, Interac e-transfers, Google Pay, business cheques, and Canadian cash. We do not accept personal cheques, money orders, or any other means of payment. Credit card and Visa Debit transactions are powered by Square.

What are your hours of operation?

The bm audioworks studio is open 9am to 4pm Eastern Time on Mondays, Wednesdays and Fridays, and 12 noon to 4pm Eastern Time on Tuesdays and Thursdays. The studio is closed on Saturdays, Sundays, and all statutory holidays observed in Ontario. These holidays are New Year’s Day, Family Day, Good Friday, Easter Sunday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Remembrance Day, Christmas Day, and Boxing Day.

What equipment do you use?

The studio at bm audioworks includes a RØDE RØDECaster Pro II audio console, an Electro-Voice RE20 microphone, M-Audio BX4 reference monitor speakers, AKG K240S headphones, and a Mac Mini desktop computer/digital audio workstation with Adobe Audition. bm audioworks’ mobile DJ service uses a Linux-based Acer laptop with Mixxx DJ software, a Numark Mixtrack Pro FX DJ controller, and Reck powered speakers.

What kinds of videotape can you work with?

At this time, bm audioworks can transfer original content from standard VHS, Super VHS (SVHS), Beta, Video8, Hi8 and MiniDV tapes, as well as reels of 8mm and Super 8 home movie film. Please note that, due to Canadian, American and international copyright laws, we will not transfer content that has been copyrighted by a third party.

Where is your mobile DJ service available?

bm audioworks’ mobile DJ service is available throughout Renfrew County (including the Arnprior, Barry’s Bay, Beachburg, Calabogie, Cobden, Deep River, Eganville, Pembroke, Petawawa, Pikwakanagan/Golden Lake and Renfrew areas) and Quebec’s Pontiac region (including the Bryson, Campbell’s Bay, Fort-Coulonge, Ladysmith, Portage-du-Fort, Quyon and Shawville areas), as well as the City of Ottawa. We are also available in locations beyond our main service area – call 343.361.0447 or email studio@bmaudioworks.ca to confirm availability.